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Cookie Policy

Last updated: January 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you signed in, and understand how the platform is used so we can improve it. Kycura also uses similar technologies such as local storage and session storage to support the same purposes.

2. How We Use Cookies

We use cookies and equivalent storage technologies to keep you signed in between visits, remember your role and workspace preferences, secure your session, and measure aggregate usage of the platform so we can prioritize improvements.

3. Types of Cookies We Use

Essential cookies

Required for the platform to function — including authentication tokens that keep you signed in and security cookies that protect against fraud. These cannot be disabled without affecting core functionality such as logging in or completing a consultation.

Functional cookies

Remember choices you make — such as your preferred language, theme, or dashboard layout — so you don't have to set them again on every visit.

Performance & analytics cookies

Help us understand how the platform is used in aggregate (e.g. which pages are visited most) so we can identify issues and prioritize improvements. This data is anonymized and is never used to identify you individually.

Third-party cookies

Some features — such as secure payments and video consultations — are provided by trusted third parties (e.g. Paystack, Daily.co) who may set their own cookies while you use those features. Their use of cookies is governed by their own privacy and cookie policies.

4. Managing Your Cookie Preferences

Most browsers let you control cookies through their settings, including blocking or deleting them. Because essential cookies are required for sign-in and security, disabling them will prevent you from using core features such as your dashboard, consultations, and e-pharmacy orders.

5. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use or for legal and regulatory reasons. We encourage you to review this page periodically.

6. Contact Us

If you have questions about this Cookie Policy, please contact our Data Protection Officer at privacy@kycura.com.